Privacy Policy Statement

1. Purpose of this Statement

This statement describes how we collect and use personal data about you, in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act [1998 OR 2020], and any other national implementing laws, regulations, and secondary legislation, as amended or updated from time to time, in the UK (‘Data Protection Legislation’).

Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

2. About Us

Arcprojects.io (“Arcprojects.io”, “we”, “us”, “our” and “ours”) provides project management and time management software solutions.

For the purpose of the Data Protection Legislation and this notice, we are the ‘data controller’. This means that we are responsible for deciding how we hold and use personal data about you. We are required under the Data Protection Legislation to notify you of the information contained in this privacy statement.

3. How We May Collect Personal Data

We obtain personal data about you through our interactions with you and through your (or your employer, client, or supplier’s) use of our Arcprojects.io software, including information you may provide via the ‘contact us’ form on our website www.arcprojects.io.

We may also obtain data from third-party sources. These are publicly available sources such as professional registers, and we protect such data according to the practices described in this statement.

4. The Kind of Information We Hold

The information we hold may include the following:

• personal details (such as your name and/or address);
• personal staff information (name, address, phone number, salary, job role, etc.);
• information arising from the use of our software in respect of:
  • clients and suppliers;
  • fees and invoices;
  • future project resourcing;
  • live, canceled, and completed project information.

5. How We Use Personal Data We Hold About You

We use the data we collect in order to provide our software services. In particular, we use data to:

• Provide our software, which includes updating, troubleshooting, and providing support. It also includes sharing data when it is required to carry out the transactions you request.
• Improve and develop our software;
• Advertise, market, and develop our business.

We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and conducting research.

When we process personal data about you we do so with your consent and/or as necessary to provide our software, operate our business, meet our contractual and legal obligations, protect the security of our system and our customers, or fulfill other legitimate interests of Arcprojects.io as described in this section and in the Data Sharing section below.

Data Retention

We will only retain personal data for as long as is necessary to fulfill the purposes for which it is collected.

When assessing what retention period is appropriate for your personal data, we take into consideration:

• the requirements of our business and the services provided;
• any statutory or legal obligations;
• the purposes for which we originally collected the personal data;
• the lawful grounds on which we based our processing;
• the types of personal data we have collected;
• the amount and categories of your personal data; and
• whether the purpose of the processing could reasonably be fulfilled by other means.

For example, should a client cease using our services/software we routinely destroy data on the Arcprojects.io database after six months.

Change of Purpose

Where we need to use your personal data for another reason, other than for the purpose for which we collected it, we will only do so where that reason is compatible with the original purpose.

Should it be necessary to use your personal data for a new purpose, we will notify you and communicate the legal basis which allows us to do so before starting any new processing.

6. Data Sharing with Third Parties

We share your personal data with your consent or as necessary to provide software or to complete anything you have requested or authorized, or if we are legally required to do so.

“Third parties” may include third-party service providers such as cloud service providers, professional advisors, and bankers.

Third-party service providers are required to take commercially reasonable and appropriate security measures to protect your personal data. We only permit our third-party service providers to process your personal data for specified purposes and in accordance with our instructions.

7. Transferring Personal Data Outside the European Economic Area (EEA)

The personal data we collect is not transferred outside of the EEA.

8. Data Security

We have put in place commercially reasonable and appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered or disclosed. For example, the data stored in the Arcprojects.io database is encrypted both at rest and in transmission. In addition, we store data on computer systems that have limited access and are in controlled facilities.

9. Rights of Access, Correction, Erasure, and Restriction

Your Duty to Inform Us of Changes

It is important that the personal data we hold about you is accurate and current. Should your personal information change, please notify us of any changes of which we need to be made aware by contacting us, using the contact details below.

Your Rights in Connection with Personal Data

Under certain circumstances, by law, you have the right to:

• Request access to your personal data.
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Object to processing your personal data where we are relying on a legitimate interest.
• Request the restriction of processing of your personal data.
• Request the transfer of your personal data to you or another data controller if the processing is based on consent, carried out by automated means and this is technically feasible.

If you want to exercise any of the above rights, please email us at info@arcprojects.io.

10. Right to Withdraw Consent

In the limited circumstances where you may have provided your consent, you have the right to withdraw your consent for that specific processing at any time.

To withdraw your consent, please email info@arcprojects.io.

11. Changes to this Statement

We may update this privacy statement in the future. This privacy statement was last updated on 11 June 2020.

12. Contact Us

If you have any questions regarding this notice or if you would like to speak to us about the manner in which we process your personal data, please email info@arcprojects.io or telephone 0151 236 8674.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO).

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone – 0303 123 1113 (local rate) or 01625 545 745
Website – https://ico.org.uk/concerns